Simply Elegant Glass

Payments

We accept most major credit cards, Apple Pay, PayPal and Etsy gift cards.

All payments are expected up front, paid in full for all customs and existing inventory.

Cancellations are only accepted on items not yet marked as shipped.

Shipping

We ship all items USPS. Shipping is always discreet. If you would like a different carrier please contact us to arrange shipping prior purchasing the item.

All orders will ship out next business day from date of purchase.

We are not responsible for any Duty, VAT or additional taxes that may be charged after the purchase of your items. It is the sole responsibility of the international buyer to check local regulations when buying exported goods.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Returns and exchange details

All sales are final. We only issue refunds in the case of damage.

All claims of shortages and damages must be reported within 14 days of receiving the goods.

Additional

Shipping is always discreet.

Existing inventory cannot be altered.

All customs will available through custom listings only.

All pieces are made from quality borosilicate glass, and are dishwasher safe.

Feel free to contact us if you have any questions!

All questions will be answered between the hours of 8am to 8pm MST, Monday through Saturday.