Frequently Asked Questions

Do you take custom orders?

Yes we do! While we cannot guarantee exact results, we will get as close as we can to specified colors, sizes, etc.

When approaching us about a custom order, please feel free to refer to some of our past works as well! Our sold orders page has thousands of works.

It's also worth noting that some color combinations may be unable to be done due to extinct or incompatible colors / forms. We'll let you know if that's the case.

Custom orders come with an 8-week turnaround.

How do I care for my toys?

Our toys are easy to keep care of. A simple wash with isopropyl alcohol or hydrogen peroxide will clean it up well. They're also dishwasher-safe!

Check out our blog here for an extensive glass care guide:

https://glassbywoozy-blog.tumblr.com/post/140236269821/glass-care-guide?is_related_post=1

What is annealing, and why is it so important?

Annealing is the process of allowing glass to cool slowly to remove internal stresses. This ensures that the piece is sturdy and not likely to break due to small impacts.

We follow the Corning Museum's guidance on annealing pieces to ensure each piece leaves our shop body-safe. We also go above-and-beyond and thoroughly inspect each piece under a polariscope before sending them on their way.

For more on our quality-control process, check out our blog on it here: https://glassbywoozy-blog.tumblr.com/post/147800400281/our-quality-control-process

What is annealing, and why is it so important?

Annealing is the process of allowing glass to cool slowly to remove internal stresses. This ensures that the piece is sturdy and not likely to break due to small impacts.

We follow the Corning Museum's guidance on annealing pieces to ensure each piece leaves our shop body-safe. We also go above-and-beyond and thoroughly inspect each piece under a polariscope before sending them on their way.

For more on our quality-control process, check out our blog on it here: https://glassbywoozy-blog.tumblr.com/post/147800400281/our-quality-control-process

Are your pieces solid or hollow?

All of the toys we list on our shop are strictly solid borosilicate glass. We do this so our pieces are solid and will last for many years to come and for our own safety philosophy.

Do you offer your pieces for wholesale?

We do not offer our pieces for wholesale, and have no intent to as we spend a lot of time to ensure each piece is properly annealed and beautifully colored.